Privacy Policy - Paddington Skip Hire

Effective Date: April 27, 2024

Introduction

Welcome to Paddington Skip Hire. We are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services.

Information We Collect

We collect various types of information to provide and improve our services to you. The information we collect includes:

Personal Identification Information: Name, email address, phone number, and physical address.
Payment Information: Credit/debit card details and billing address.
Usage Data: Information about how you access and use our services.
Location Data: Your geographical location to facilitate service delivery.
Communication Data: Records of communications with our customer service.

How We Use Your Information

We utilize your information for the following purposes:

Service Provision: To process your orders and manage skip hire services.
Customer Support: To respond to your inquiries and provide assistance.
Billing and Transactions: To process payments and manage billing cycles.
Marketing and Promotions: To send you updates, offers, and promotional materials (with your consent).
Improvement of Services: To analyze usage data and enhance our offerings.

Data Sharing and Disclosure

Your personal information will not be sold or rented to third parties. We may share your data with trusted partners who assist in operating our services, provided they agree to keep your information confidential. Additionally, we may disclose information when required by law or to protect our rights.

Third-Party Services

We employ third-party companies and individuals to facilitate our services. These third parties have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure server protocols to protect against unauthorized access, alteration, disclosure, or destruction of your data.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

Your Rights

You have the right to:

Access: Request access to your personal data.
Correction: Request correction of any inaccurate or incomplete data.
Deletion: Request deletion of your personal information under certain circumstances.
Restriction: Request restrictions on the processing of your data.
Data Portability: Request the transfer of your data to another service provider.
Objection: Object to the processing of your data for specific purposes.

To exercise these rights, please contact us through the appropriate channels.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our services and tailor our offerings to better meet your needs.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our services.

Children's Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure that such transfers comply with applicable data protection laws and that your data is handled securely.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given clear consent for us to process your personal data for a specific purpose.
Contract: To provide our services as part of the contract we have with you.
Legal Obligation: When we are required to process your data to comply with the law.
Legitimate Interests: For purposes such as improving our services, ensuring security, and preventing fraud.

Automated Decision Making and Profiling

We do not engage in automated decision-making or profiling that significantly affects you. Any decisions made are based on a combination of human input and automated processes aimed at enhancing your experience and service quality.

Your Consent

By using our services, you consent to our Privacy Policy and agree to its terms. If you do not agree with our policies and practices, please do not use our services.

Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Privacy Policy.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction in which Paddington Skip Hire operates, without regard to its conflict of law provisions.

Feedback

We welcome and encourage you to provide feedback, comments, and suggestions for improvements to our Privacy Policy. Your feedback is valuable in helping us enhance our data protection practices.

Amendments

Any amendments to this Privacy Policy will be effective immediately upon posting on our website. We advise you to review this policy periodically to stay informed about how we are protecting your information.

Acceptance of Terms

By accessing and using our services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please refrain from using our services.